Póliza de Privacidad — Panjiva

Customer Privacy Policy

Please email any questions about the Customer Privacy Policy to privacy@panjiva.com.

S&P Global Inc. and its affiliates (collectively or individually, as applicable, referred to as "S&P Global", “Company”, "we", "our", "us") respect your right to privacy. This global Corporate Privacy Policy explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Policy applies to interactions we have with you via our websites, applications and other products and services and where we otherwise display or link to this Policy. You also may have certain rights with respect to your personal information under applicable data protection laws. We have included supplemental information for certain jurisdictions in this Policy. Third parties that link from or to our websites, applications and other products and services, or from whom we collect personal information may have their own privacy policies and practices. Please review their policies to learn more about their practices.

What does S&P Global do?

S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. S&P Global’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information about S&P Global, please see the “Who we are” section of our website.

What personal information does S&P Global collect and why?

The information that we collect from or about you – some of which is personal information under applicable data protection laws –falls into the following broad categories:

1. Information that you provide to us

We ask you to provide certain information to us, such as your contact details, user credentials, and employment information.

For example, when you fill out an on-line form to register to use our products and services or attend an event, provide us with your business card information or you request information from us. Information we ask you for and why we ask you for it include:

Types of personal information Why we collect it
Billing information To maintain your account with us.
Contact details including name, telephone numbers, email address and postal address. To respond to your correspondence and inquiries, such as when you want to learn more about our conferences and webinars. To gather information needed to provide products and services requested by you or your employer. To obtain your feedback regarding our products and services or an event you attended, such as when we or our agents send you a customer satisfaction survey.
User credentials including name, email address and any personal information you provide to us when you create a profile. To set up and maintain your user account. To monitor and enforce compliance with our contractual terms.
Employer and employment information such as job title, function, seniority, department and location of your office. To manage your individual user account which is covered by a corporate account of one of S&P Global's corporate customers, for instance, the corporate account of your employer.
Your preferences and interests, such as emails and newsletters you would like to receive or the markets, industries and conferences that interest you. To enable us to send you tailored information on our products and services across our divisions that may interest to you.
Social security number, credit card numbers, and personal financial data (such as specific salary, mortgage details, net worth or individual portfolio information). We refer to this type of personal information as "Customer Financial Data". In some cases, our corporate customer, such as a structured finance issuer or you, may provide Customer Financial Data to us for the purpose of informing our statistical analysis or for our use in providing our products or services. Customer Financial Data will not be used for purposes other than these, and will not be rented or otherwise made available to third parties for public distribution.

2. Information that we collect from you automatically

We may collect information automatically from your device, including information regarding how you use our websites, applications and other products and services.

Information we collect automatically includes your log-in events, IP or MAC address, device make, model and operating system, mobile network information, internet service provider, unique device identification number, advertising ID, browser type and language, geographic location (e.g., country or city level location or time zone) and other technical information. We collect "click stream" data, which is information about how your device interacts with our websites, applications and other products and services, such as the pages, screens and products accessed and links clicked.

This information helps us understand the visitors to our websites and the users of our applications and other products and services, the pages they visited before and after and what content interests them. We use this automatically-collected information:

  1. for our analytics purposes;
  2. to improve the quality and relevance to users, of our websites, applications and other products and services;
  3. to develop and update our websites, applications and other products and services;
  4. for customer services, such as evaluating our customers' training needs for our products;
  5. to satisfy requests from S&P Global's corporate customers regarding the use of our products and services by individual users under their corporate accounts. (This information may be offered to clients in an aggregated form and clients may be required by law to request such information);
  6. to deliver tailored information on our products and services that may be of interest or value to you and marketing and promotional e-mails with your consent if required by applicable law;
  7. occasionally, to identify unauthorized use or unauthorized distribution of our products and services related or unrelated to a security issue;
  8. where relevant, to review or update pricing agreed with our customers; and
  9. for billing purposes, so that we or others (such as our content providers) can bill for the services provided.

Some of this information is collected using cookies and similar tracking technology – see “Cookies and similar tracking technology".

3. Information that we obtain from other sources

We may receive personal information about you from other sources (including your employer or business partner if you use S&P Global's products or services covered by a subscription). Where you register as a user, we will endeavour to check that these third parties have your consent or are otherwise legally permitted or required to disclose your personal information to us.

TThe information we collect from your employer (if you use S&P Global products or services under your employer's corporate subscription) consists of your contact details and employment-related information.

We collect personal information from other third parties, such as marketing vendors, survey services, social media, conferences and other events that we or others organize, and other sources to the extent permitted by applicable law. We use this information to market our products and services to you, to maintain and correct our records, to add data fields, and to enhance the marketing and delivery of our products and services to you.

We collect personal information as part of our content collection process for some of our products. We obtain this from a variety of sources, including third-party content providers, public filings and websites, to display within some of our products. Find out more at “How does S&P Global use personal information in products?”.

We also may use your personal information for other purposes that we explain to you at the time we collect your personal information or, if permitted by applicable data protection laws, that are compatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes).

4. Other personal information collected through our mobile apps

When you download, access or otherwise use one of our mobile apps, the information that we collect depends on your device, in-app and operating system permissions. To provide you with the functionalities of one of our apps, the app must access various functions and data on your mobile device.

When you agree, some of our apps collect the precise geo-location of your mobile device. Some of our apps also collect information which may be personal information about you or others, from or about:

  1. Your calendar
  2. Your contacts and call information
  3. The accounts and other apps on your mobile device
  4. Photos (including date, time, location and contents)
  5. Media files, metadata and other stored information

We also automatically collect app logs and usage statistics. For example, we record when you open an app so that we can monitor which app is used, when and how, and if the app stops working, we log the “crash data”, such as whether you have mobile reception, to help us identify and fix the cause.

To learn more about the specific information collected by any of our mobile apps, please check your device settings or review the platform from which you downloaded it, such as in Google Play. To stop collection of all information through one of our apps, please uninstall the app.

When you download one of our mobile apps from Apple’s App Store or Google Play (each, an “App Platform”), you acknowledge and agree that:

  1. As between S&P Global and the App Platform, S&P Global is solely responsible for the App.
  2. The App Platform has no obligation to provide any maintenance and support services with respect to the applications.
  3. In the event of any failure of our mobile apps to conform to any applicable warranty: (i) you may notify the App Platform and the App Platform may refund the purchase price for the applications to you (if applicable), (ii) to the maximum extent permitted by applicable law, the App Platform will have no other warranty obligation whatsoever with respect to the applications, and (iii) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty is, as between S&P Global and the App Platform, S&P Global’s responsibility.
  4. The App Platform is not responsible for addressing any claims you have relating to the applications or your possession and use of the applications.
  5. If a third party claims that an application infringes another party’s intellectual property rights, as between the App Platform and S&P Global, S&P Global is responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by our Terms of Use.
  6. The App Platform and its subsidiaries are third-party beneficiaries of our Terms of Use as it relates to your license to use the applications. Upon your acceptance of the terms and conditions of our Terms of Use, the App Platform will have the right (and will be deemed to have accepted the right) to enforce the Terms of Use as related to your license of the applications against you as a third-party beneficiary thereof.
  7. You must also comply with all applicable third-party terms when using the applications.

How does S&P Global use and share my personal information?

We may disclose your personal information to the following categories of recipients.

    Our group companies, service providers, product content providers and business partners.

    We provide personal information to our group companies, S&P Global divisions, service providers, and business partners who or that process personal information for purposes consistent with those described in this Policy or notified to you when your personal information is collected. For example, we may share your contact information and attendee lists within our S&P Global divisions and with our webinar and conference partners. A list of our current group companies is available here and a list of our content providers and partners is available here. We do not sell your usage data to third parties for the purposes of their marketing third party products or services to you;

    Your employer.

    We provide personal information to your employer for purposes such as to fulfil and enforce our contract with them, to inform them of potential group training needs, to inform them of product/service use by certain categories of users and for pricing purposes.

    Potential Buyers.

    We provide personal information to a potential buyer (and its or our agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business. We inform the buyer that it must use your personal information only as disclosed in this Policy

    Competent law enforcement bodies, regulatory, government agency, court or other third parties.

    We provide personal information to any competent law enforcement body, regulatory, government agency, court or other third party when we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.

    Any other person or entity.

    Personal information that you disclose on message boards, chat areas or our social media pages or in direct messages to other users may be collected and used by third parties without our knowledge or control. We encourage you to use caution when publicly disclosing your personal information.

What is our legal basis for processing personal information?

Our legal basis for collecting and using personal information depends on the personal information concerned, the context in which we collect it and the applicable laws and regulations.

Generally, we collect personal information from you where: we have your consent to do so; we need the personal information to perform a contract with you (for example, your subscription to one of our products); or, in some jurisdictions such as the EEA, the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms or the processing is otherwise consistent with applicable law. In some cases, we are required by law to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will inform you whether the provision of your personal information is mandatory and the possible consequences if you do not provide your personal information.

Generally, if we collect and use your personal information in reliance on our legitimate interests (or those of a third party), this interest is to provide our products and services to you and for our legitimate commercial interest (e.g., when responding to your queries, improving our products and services, advising you of product features or new releases, informing you of product maintenance, or undertaking marketing activities).

Where we send you marketing or promotional e-mails regarding our products or services from our different divisions and affiliates, we do so based on your consent, if required by applicable law.

How does S&P Global use cookies and similar tracking technology?

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you and to serve interest-based advertising. To learn more, please see our Cookie Notice.

We use Google Analytics to better understand how visitors use our websites. Please see https://policies.google.com/technologies/partner-sites for more information about how Google uses the information it collects through our websites. For Google Analytics’ currently available opt-outs, please see https://tools.google.com/dlpage/gaoptout/.

How does S&P Global keep my personal information secure?

We protect personal information that we process with appropriate technical and organizational measures designed to provide a level of security appropriate to the risk of processing your personal information.

How does S&P Global treat international data transfers?

Your personal information may be transferred to, and processed outside the country in which you are resident. These other jurisdictions may have data protection laws that are different from the laws of your country (and, in some cases, not as protective).

Our servers may be located outside of the jurisdiction where we collected the data, such as United States, Canada, United Kingdom, Ireland, Germany, the Netherlands and Singapore. When we collect your personal information, we may transfer it to or process it in any of the countries in which we do business.

Our group companies, service providers, product content providers and business partners, with whom we may share personal information, are located in and transfer personal information to various jurisdictions around the world.

We use appropriate safeguards to ensure that your personal information is protected in accordance with this Policy. These safeguards include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law. Please contact us to request a copy of our Standard Contractual Clauses.

For how long does S&P Global retain personal information?

We retain personal information that we collect from you for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a product or service you have requested, as set forth in our information governance procedures, or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we follow our information governance procedures and either delete or anonymise your personal information, or if deletion or anonymization is not possible, then we securely store your personal information and isolate it from any further processing until deletion is possible.

Please contact us for more information about the period of time for which we will process your personal information.

What are your data protection rights?

Your rights include the right to access, correct, update or request deletion of your personal information and withdraw the consent you have provided to us, subject to applicable data protection laws.

You may have the following data protection rights:

  1. to access, correct, update or request deletion of your personal information, and to request a copy of your personal information in a portable format.
  2. to object to our processing of your personal information if we are: using legitimate interests to justify that processing, using the personal information for direct marketing purposes, or using the information for scientific or historical research purposes or statistical purposes.
  3. to restrict our processing of your personal information under circumstances such as when you contest the accuracy of our records about you or you make an objection.
  4. to opt-out of marketing and promotional e-mails we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you, by using the S&P Global division-specific contact details below, or by visiting the preference centre for each division by clicking here:
    1. S&P Global Market Intelligence (including Panjiva) preference center
    2. S&P Dow Jones Indices preference center
    3. S&P Global Ratings preference center
    4. S&P Global Platts preference center
  5. if we collect and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  6. to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area and Switzerland are available here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights or express any concern in accordance with applicable data protection laws and in any event within 30 days.

How does S&P Global use personal information in products?

Some of our products contain personal information about persons who are directors, officers, managers, trustees or large shareholders of companies. S&P Global obtains such data from publicly available and other sources.

Our products include business contact details, professional history details, work data, compensation details, education history data, shareholding and common holding information, and photographs (if you have made photographs available publically).

Information in our products is for reference purposes, such as to identify the officers or shareholders of a particular organization or common shareholders or officers among otherwise not obviously related corporate entities, and is made available to our customers for this purpose. Customers are required by contract to comply with applicable data protection laws and their use of personal information is restricted by their contract with S&P Global. S&P Global customers are located worldwide, including countries with data protection laws that may offer lower protections than the laws of your country.

S&P Global may share personal information in its products within its corporate group and those parties who provide content to S&P Global. S&P Global will not use your personal information for any other purposes than as described above, which is within S&P Global's legitimate commercial interests to provide S&P Global products and services to its customers.

S&P Global updates the information in its products for accuracy on a regular basis. S&P Global removes data from its systems when such data becomes obsolete or inaccurate and S&P Global operates data governance standards for collection, use and retention of the personal information.

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to third parties who will sell or license their information to others. If you are a Nevada resident and would like to make such a request, please email privacy@spglobal.com.

What happens if this Corporate Privacy Policy is updated?

We review and update this Policy from time to time. When we do, we will note the date of the version on the Policy and post it.

How can you contact us?

If you have any questions or concerns about Panjiva’s use of your personal information, please contact us at: privacy@panjiva.com. If you have any questions or concerns about S&P’s use of your personal information other than as it relates solely to Panjiva, please contact S&P’s Chief Privacy Officer and Data Protection Officer at privacy@spglobal.com or via mail Chief Privacy Officer, S&P Global Inc., 55 Water Street, New York, NY 10041.

You may also use this personal data request form to contact us or exercise any of your rights.

If the controller of your personal information is located outside the EEA, below are the details of the EU representative of non-EEA controller by division.

Division Representative Company in the European Union for each S&P Global division
S&P Global Ratings S&P Global Ratings Europe Limited
Fourth Floor, Waterways House
Grand Canal Quay
Dublin 2, Ireland
S&P Global Market Intelligence
(which includes Panjiva)
S&P Global UK Limited
20 Canada Square
Canary Wharf
E14 5LH
S&P Dow Jones Indices S&P Dow Jones Indices
20 Canada Square, Canary Wharf
E14 5LH
S&P Global Platts Platts (U.K.) Limited
20 Canada Square
Canary Wharf
E14 5LH

Russian Federation

This Russian Federation Addendum (“Russian Federation Addendum”) applies in relation to the processing of personal information of Russian citizens by S&P Global affiliates registered in the Russian Federation and supplements this Policy. In case of any inconsistencies between this Russian Federation Addendum and the rest of this Policy, this Russian Federation Addendum prevails.

Russian Federation Addendum

People's Republic of China

This China Addendum (“China Addendum”) applies only if you are located in the People’s Republic of China (“China”) and supplements this Policy. In case of any inconsistencies between this China Addendum and the rest of this Policy, this China Addendum prevails.

1. Sensitive Personal Information. Your telephone number, national identification card number, email address, data regarding your physical and/or mental health, sexual orientation, religious or similar beliefs and certain information about your use of Company Technology IT Systems, such as your location, web-page browsing history, content and record of your communications, may be considered as sensitive personal information in accordance with applicable Chinese law and regulations. We will only use it for the purposes as stated in this Policy and will take measures to ensure its security.

2. Sale of business. We may transfer any personal information when we sell or transfer all or a portion of our business or assets to a third party such as in the event of merger, acquisition, liquidation or similar event. We will require such third party to continue to comply with this Policy including this China Addendum or require such third party to obtain your consent again.

3. Notifications. We cannot absolutely guarantee the security of any information or data you provide online. In the event of a serious security incident, we will notify you and report to competent regulators in China as required by applicable law.

4. Closure of a registered account. . If you want to close an account which is registered with S&P Global, please contact our Chief Privacy Officer at privacy@spglobal.com or Chief Privacy Officer, at: 49/F, Fortune Financial Center, No.5, Dongsanhuan Zhong Rd, Chaoyang District, Beijing.